A large nonprofit’s HR team spent significant time answering routine policy questions. To solve this, Boxplot developed an AI-powered HR assistant that lives directly inside Microsoft Teams to answer employee questions regarding handbooks and benefits in seconds. We built a searchable knowledge base from their HR documents and connected it to a language model using n8n and Azure Bot Service. This allowed employees to get immediate, plain-language answers, freeing up HR staff to focus on complex, human-centric tasks like employee relations and onboarding.
